Privacy Policy
Last updated: 7 September 2026
This policy explains what personal information Architech collects through architech.nz, why we collect it, what we do with it and the rights you have over it. We handle personal information in accordance with the Privacy Act 2020 and the thirteen Information Privacy Principles.
Who we are. Architech is a web design and direct booking studio operating as a sole trader based in Auckland, New Zealand.
Contact: architechnz26@gmail.com
1. What we collect
We only collect what we need to answer your enquiry and run the service you asked about. We do not buy personal information, we do not build advertising profiles of visitors, and we do not ask for anything we have no use for.
| What | When | Why we need it |
|---|---|---|
| Your name | Booking form | To address you correctly when we call |
| Business name and location | Booking form | To prepare a relevant audit before the call |
| Phone number | Booking form | To call you for the audit you requested |
| Email address (optional) | Booking form | To send you written follow up if you prefer email |
| Your current booking channel and preferred engagement model | Booking form | To quote accurately and skip questions on the call |
| Consent record and timestamp | Booking form | To show that you agreed before we contacted you |
| Billing name, address and card details | Only if you buy a package | Handled entirely by Stripe. We never see or store your full card number |
| Analytics and advertising data | Only if you accept cookies | To measure which pages and ads work. Off by default. See the Cookie Policy |
Our hosting provider keeps standard server logs, which can include your IP address, browser type and the pages requested. These are generated automatically by the hosting infrastructure for security and reliability, are not linked to your enquiry, and are not used to identify you.
2. How we use it
- To contact you about the audit or enquiry you submitted.
- To prepare and deliver the services you buy from us.
- To process payments and keep the tax and accounting records New Zealand law requires.
- To improve the site, where you have accepted analytics cookies.
We do not send marketing emails to people who have only submitted the booking form. If we ever start a mailing list, it will be opt in and every message will carry an unsubscribe link, as required by the Unsolicited Electronic Messages Act 2007.
3. Who we share it with
We do not sell your personal information. We share it only with the service providers we need to run the business, and only to the extent required:
- Railway, which hosts this website and the database that stores enquiries.
- Stripe, which processes payments. Stripe collects your card details directly and we never receive them.
- Google (Gmail), which delivers the email alert we receive when you submit the form.
- Google Analytics and Meta, only if you accept cookies. See the Cookie Policy.
Some of these providers store data on servers outside New Zealand, including in Australia, the United States and the European Union. Before disclosing personal information overseas we satisfy ourselves that the recipient is subject to comparable safeguards, as Information Privacy Principle 12 requires. We may also disclose information where the law requires it.
4. How long we keep it
- Enquiries that do not become clients: deleted within 24 months, or sooner if you ask.
- Client records: kept for the length of the engagement and then for seven years, which is the retention period required by the Tax Administration Act 1994.
- Analytics data: retained according to the settings of the analytics provider, currently no more than 14 months.
5. How we protect it
The site is served over HTTPS. The database sits behind access controls and is not publicly reachable. Payment card data never touches our systems. We keep the number of people with access to enquiry data to the minimum, which today means the owner of the business. No system is perfectly secure, and if a privacy breach occurs that is likely to cause serious harm we will notify you and the Office of the Privacy Commissioner as the Privacy Act 2020 requires.
6. Your rights
Under the Privacy Act 2020 you can ask us to:
- confirm whether we hold personal information about you,
- give you a copy of it,
- correct it if it is wrong, or attach a statement of correction if we disagree,
- delete it, where we are not legally required to keep it,
- stop contacting you.
Email architechnz26@gmail.com and we will respond within 20 working days. There is no charge. If you are not satisfied with how we handle your request you can complain to the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909.
7. Children
This site sells business services and is not directed at children. We do not knowingly collect information from anyone under 16. If you believe a child has given us information, email us and we will delete it.
8. Changes to this policy
If we change this policy we will update the date at the top of this page. Material changes that affect how we use information you have already given us will be notified by email where we hold an address for you.