Terms and Conditions
Last updated: 7 September 2026
These terms govern your use of architech.nz and the services Architech supplies. By using this site or engaging us, you agree to them. Please read them before you buy.
Who we are. Architech is a web design and direct booking studio operating as a sole trader based in Auckland, New Zealand.
Contact: architechnz26@gmail.com
1. What we provide
Architech designs and builds websites, direct booking systems and supporting content for small businesses. Services are offered in three tiers, Footprint, Engine and Command Centre. What is included in each tier, the setup fee and the monthly fee are set out on the pricing section of the home page and confirmed in writing before work starts. Anything not listed there is out of scope until we agree it in writing.
2. Enquiries, quotes and bookings
Submitting the booking form is a request for a free audit call. It does not create a contract and neither of us is committed to anything at that point. A contract forms when you accept a written quote or complete checkout for a package.
The time slots shown after you submit the form are indicative. We will confirm the actual time with you by phone or email.
3. Pricing and payment
- All prices are in New Zealand dollars.
- Each tier has a one off setup fee and a recurring monthly fee. Both are charged through Stripe.
- The monthly fee is a subscription. It renews automatically each month until cancelled.
- Setup fees are payable before work begins and are non refundable once work has started, because the work is bespoke.
- If a payment fails we may pause the service until the account is brought current.
- Prices may change with 30 days written notice. Changes never apply to a month you have already paid for.
Where we agree a barter or content exchange arrangement, the value and terms of that exchange will be recorded in writing before work starts and the same cancellation terms apply.
4. Cancellation
You can cancel a monthly subscription at any time by emailing architechnz26@gmail.com. Cancellation takes effect at the end of the current billing month. We do not pro rate part months. On cancellation your hosted site and booking system stop being maintained by us, and we will give you an export of your content and data on request.
We may cancel or suspend a service if fees remain unpaid, if the site is used unlawfully, or if the working relationship has broken down. We will give you reasonable notice and refund any fee paid for a period we do not deliver.
5. Your responsibilities
- Provide accurate business information, and the content, images and access we need, in reasonable time.
- Make sure you own or are licensed to use everything you give us, including logos, photographs, menus and reviews.
- Keep your own account credentials secure.
- Do not use anything we build for unlawful, misleading or harmful purposes.
Delays caused by material we are waiting on from you move the delivery dates out by the same amount.
6. Intellectual property
You keep ownership of everything you supply. On full payment of the setup fee, you own the design, copy and images we create specifically for your site. We keep ownership of our underlying tools, templates, frameworks and code libraries, and grant you a licence to use them for as long as your subscription is current. We may show the work in our portfolio and marketing unless you ask us in writing not to.
7. Results and third party platforms
We build sites that are structured to be read by search engines and AI assistants, and we will tell you honestly what we think a change will do. We cannot guarantee rankings, traffic, bookings, revenue, or that any particular AI assistant or search engine will recommend your business. Those systems are controlled by third parties and change without notice. Any figures shown in the calculator on this site are illustrative estimates based on the numbers you enter. They are not a forecast, a promise, or financial advice.
8. Liability
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those Acts apply to you. Where you acquire our services for business purposes, you agree that the Consumer Guarantees Act does not apply, as section 43 of that Act permits.
To the extent the law allows, our total liability for any claim connected with the services is limited to the fees you paid us in the three months before the claim arose. We are not liable for indirect or consequential loss, including lost profits, lost bookings, lost data or loss of goodwill.
We are not liable for outages or failures of third party services we rely on, including hosting, payment processing, domain registrars, email providers and booking platforms.
9. Privacy
How we handle personal information is set out in our Privacy Policy, which forms part of these terms. Where we process personal information belonging to your customers as part of running your booking system, we do so only on your instructions and only for the purpose of providing the service.
10. Disputes and governing law
If something goes wrong, email us first and we will try to sort it out directly. If we cannot, both of us agree to attempt mediation before starting court proceedings. These terms are governed by New Zealand law and the New Zealand courts have exclusive jurisdiction.
11. General
If any part of these terms is found to be unenforceable, the rest continues to apply. Our failure to enforce a term is not a waiver of it. We may update these terms and will publish the new version here with an updated date. Changes apply to new engagements, and to existing subscriptions from the start of the next billing month after we notify you.